Social Responsability

We believe in a form of hospitality that genuinely puts people first—without rhetoric. Respect, accessibility, and attention to diversity are part of our daily work, not just statements.

We are part of Relais & Châteaux and share its Manifesto, “A better world through cuisine and hospitality.” In practice, this means working across three key areas: preserving culinary and hospitality traditions, managing our environmental impact, and taking social responsibility toward our guests, team, and local community.

For several years, Château Monfort has supported CasAmica ODV, an organization that provides accommodation for patients and their families who must travel away from home for medical care. Our support is ongoing and takes the form of concrete contributions as well as raising awareness of their work.

We also take part in the “Punti Viola” initiative by DonneXStrada, providing clearly identified safe spaces and trained staff to assist people in vulnerable situations and guide them to appropriate services. This is a practical initiative embedded in our daily operations.

We have obtained the DCA ESG Sustainability L certification issued by Dream & Charme (accredited by Accredia). The certification evaluates specific and measurable areas, including:

• working conditions and human rights
• health and safety
• responsible customer management
• organizational practices
• engagement with the local community
• data protection and cybersecurity

These areas are monitored and regularly updated to ensure continuous, measurable improvement.