The staff were incredible - Walter welcomed us and checked us in 10/10. Dining staff, bar staff, room service staff, doormen were all excellent too. Friendly and professional. We only had a short stay but would return if we were back in Milan.
Tutto assolutamente piacevole, gradevole e di qualità
We ate breakfast only once and were fairly late; around 10am. Many offerings were either empty or sparse.
The spa area is beautiful. My husband had an excellent massage.
The service in the bar is very slow - we were a party of 10 and it took ages despite there not being many other people.
Reception staff were excellent.
The staff were excellent, friendly and attentive. Luigi the cocktail/bar manager was fantastic.
They upgraded my boyfriend and I for our anniversary, and everything was absolutely amazing. Everyone was so welcoming and lovely.
L’équipe est formidable et un bravo et merci particulier à Walter !
Tout le monde était attentionné avec nous et on se sentait comme à la maison.
I Gad a conference call and asked for a business center to take it from there, and there was none BC.
The swimming pool in the spa smelled bad.
We had the most wonderful stay and cannot praise the staff enough. It was our last night on holiday and we received an upgrade to a suite, which made our holiday. Thank you again for such a lovely memory of Milan.
Un ringraziamento particolare per il gentile regalo offerto a seguito della richiesta di un augurio di compleanno, inviata in fase di prenotazione, e per l'upgrade della camera. Complimenti anche per la qualità dei prodotti presenti a colazione. Grazie!