Through Qualitando, our system of quality and satisfaction questionnaires sending, Hotel Chateau Monfort keep in contact with their guests who tell us, not only strengths and weaknesses, but also improvements and desires that would make their travel experience really perfect . Here's what they tell us ...
Guest A. C.
Davvero un servizio eccellente ma soprattutto la cena la forma più alta della raffinatezza... la semplicità
Guest A. K. S.
We enjoyed the most wonderful stay in your lovely hotel and were sorry that we stayed with you for only one night. We will however, always book with you again when we return to Milano.
All the staff who assisted us were extremely efficient, friendly and courteous and Alberto gave us some really good recommendations for a coffee shop and restaurant.
We will not hesitate to recommend your hotel to anyone wishing to stay in Milano.
Guest M. V. S.
Really compliments for the excellent, professional and friendly staff that made this an exceptional stay, thanks to them and the only reason I am actually filling in this questionnaire
Guest Y. O.
Guest A. L.
Staff were all excellent and helpful. Spa would benefit from hydrotherapy pool and larger space as seemed to be rooms not in use. Renovations began as we departed so perhaps improvements are already being made. Our room was lovely although a little small.
Guest M. S. L. J.
Félicitations à Oléna qui nous a chaleureusement accueillis.
C'est une femme exceptionnelle qui est très professionnelle qui nous a guidés tout au long de notre séjour .
Guest G. P. A. E. E.
Merci et bravo pour la qualité dans son ensemble de votre hotel et du restaurant
Guest S. J. J.
The drain in the shower backed up and water covered the floor. I reported the issue and it was not fixed. The flooding of the bathroom floor was not an inconvenience for me; but to prevent damage to the hotel, it should be fixed. The rest of the hotel experience was so wonderful, my wife and I plan to return just to experience the hotel without the children on our next trip to Europe.
Guest R. W. L.
Thank you for the nice decoration of our bed and our room!
Guest W. T. J.
The front desk staff was FANTASTIC! They provided a cafe on arrival and provided great suggestions for walking routes, restaurants and activities.
The design was a great combination of contemporary and traditional. After experience small /rural towns on the first part of our trip, this space was the perfect contrast.
We had an issue with our toilet and the staff fixed it quite quickly--by the time we were back from dinner.
Guest C. B. D.
The staff is exceptionally well trained. The rooms are beautiful. Overall, a first class facility.
Guest A. B. J.
This is one of the best hotels we have stayed at, and we have traveled throughout the world and we have been to other Relais and Chateau properties. The staff is exceptional, from the door man, to the reception desk, your cocktail lounge staff, spa staff, and your housekeepers. I would come to Milan again just to stay at your amazing property. You are to be commended on finding, hiring and training your staff. Thank you so much for a memorable experience.
Guest J. P. R.
The venue was sublime, the service was impeccable ( especially the front desk personnel ) and the stay memorable. Mille gracia !!
Guest V. H.
Nous avons particulièrement apprécié l'accueil porté à notre arrivée. De plus nous avons eu la chance d'être surclassé avec compliment pour notre anniversaire de mariage. Tous ces détails et attentions de votre personnel font que nous reviendront avec plaisir. Merci
Guest C. L. R.
Great service all around. The spa treatment were absolutely perfect.
Thank you to your staff for showing such a good time and for the delicate attention when we arrived.
Guest S. D. J.
Loved the bunny details and overall nice vibe of the hotel.
Guest H. M. A.
this is the most wonderful hotel in milan; one small point pls, the room was a little cold and It took me a while to figure out how to switch off the A/C
Guest G. A.
Come a casa